Do Not Sell My Personal Information

Last updated: May 5, 2026

Protecting your data is important to Fowsa. As a UK retailer, we follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We also make sure customers in the European Economic Area (EEA) receive protections consistent with EU GDPR standards.

Your Rights

If you're based in the UK or EEA, you have these rights over your personal data:

  • Access: Ask for a copy of the data we hold on you.
  • Rectification: Ask us to fix inaccurate or incomplete information.
  • Erasure: Request that your data be deleted, subject to legal record-keeping requirements (e.g. HMRC tax rules).
  • Restrict Processing: Ask us to limit how we use your data.
  • Object: Object to how we use your data, including for marketing.
  • Portability: Get your data in a structured, machine-readable format.
  • Complaints: File a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator (www.ico.org.uk).

How We Use Your Data

Fowsa only uses your personal data for:

  • Order Fulfilment: Getting your purchases delivered to you.
  • Support & Returns: Handling enquiries, returns, and exchanges.
  • Secure Transactions: Processing payments through PCI-DSS compliant partners.
  • Site Optimization: Improving your browsing experience.
  • Communication: Sending order updates and tracking information.

We never sell, trade, or rent your personal data. It's only shared with trusted partners - like Shopify, Royal Mail, and DHL - when necessary to fulfil your order.

How to Exercise Your Rights

To exercise any of your rights or ask about privacy, contact our Data Protection lead at info@fowsa.com. We respond to all requests within 30 days.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

Store name: Fowsa
Address: 118 Castlemount Rd, Dover CT16 1SP, United Kingdom
Email: info@fowsa.com
Phone number:

Customer Service (Opening Hours):

Monday - Friday: 09:00 - 18:00 (GMT)
Saturday and Sunday: 10:00 – 16:00 (GMT)